Today's increasingly demanding customers require service providers to devote unprecedented attention to providing exceptional quality and service into a single customized solution (and why shouldn't they). This allows customers to save both time and money. Sometimes even the smallest businesses require an involved and personalized telecom solution that integrates network services from different voice and data carriers.
Sometimes using multiple carriers is the only way to achieve true redundancy that will ensure the solution is working even if the primary carrier goes down. Managing competing carriers in a single solution can be a nightmare for a customer, and that is why oftentimes they work with several different network service "resellers"/service providers.
Well, I have good news for you! There are “resellers” (like TouchTone Communications) and account managers out there (like myself) that will take the time to sit down with customers and their agents to discuss their needs and requirements in detail to create a custom telecom solution. We hope that this ‘non-cookie cutter approach’ will help the customer feel comfortable from the start that they have chosen the right telecom provider to furnish them with their voice and data service needs.
With help from the customer's